At Arsenal 88, your privacy is our priority. This Privacy Policy clearly explains how we collect, use, store and protect your personal information as a member of our betting platform in Malaysia.
These are the principles that shape how Arsenal 88 manages the privacy of every Malaysian member
Arsenal 88 collects only the data genuinely needed to deliver our services. We do not request irrelevant information, and we do not retain data longer than required under Malaysian law.
All your personal and financial data on Arsenal 88 is protected by 256-bit SSL encryption — the same technology used by Maybank and CIMB to secure their customers' online transactions.
Arsenal 88 has never and will never sell, rent or trade members' personal data to any third party for marketing purposes. Your data belongs to you — we are simply its custodian.
You have the right to access, correct, transfer, or request the deletion of your personal data at any time. Arsenal 88 provides an easy-to-use data management portal accessible directly from your account settings.
We are always transparent about why we collect each piece of data. There are no hidden agendas at Arsenal 88. You will always know why your data is needed and how it will be used before you provide it.
In the event of any security incident affecting your personal data, Arsenal 88 is committed to notifying you and the relevant authorities within the timeframe prescribed by Malaysian law.
This Privacy Policy is issued by Arsenal 88 ("the Company", "We", "the Platform") and applies to all individuals who register for, use or access the Arsenal 88 platform in Malaysia, including the website and any associated digital channels. By using the Arsenal 88 platform, you acknowledge that you have read and understood this Privacy Policy.
Arsenal 88 is committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and any other applicable data protection legislation. This Policy clearly sets out your rights as a data subject and our responsibilities as a data controller.
Arsenal 88 collects your personal data through several channels — directly when you register or complete a form, automatically through your use of the platform, and in some cases from trusted third-party sources. The categories of data we may collect are as follows:
| Data Category | Examples of Information | Primary Purpose | Required? |
|---|---|---|---|
| Identity Data | Full name, date of birth, MyKad number | KYC verification, age limit enforcement | Mandatory |
| Contact Data | Email, Malaysian phone number, address | Communications, OTP verification, support | Mandatory |
| Financial Data | TNG, DuitNow, FPX details, transaction records | Processing deposits/withdrawals in RM | Mandatory |
| Usage Data | Betting history, games played, active session duration | Personalisation, troubleshooting, VIP | Automatic |
| Technical Data | IP address, device type, browser, OS | Security & fraud detection | Automatic |
| Preference Data | Sports preferences, notification settings | Personalise the user experience | Optional |
We do not collect sensitive data categories such as health information, religious beliefs, or political views, unless specifically required to comply with responsible gambling regulations.
Arsenal 88 uses your personal data solely for legitimate, pre-stated purposes. We will not use your data for any other purpose without first obtaining your consent or establishing a valid legal basis. The primary purposes for which your data is used are as follows:
In accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), arsenal 88 processes your personal data only on one or more of the following lawful bases:
Arsenal 88 takes data sharing responsibilities very seriously. We do not sell, rent or trade your personal data to third parties for their own marketing purposes. However, in the course of our operations, we may need to share your personal data with the following categories of recipients:
Arsenal 88 continuously invests in the latest security infrastructure to protect the personal data of all our Malaysian members. Our security approach is multi-layered, covering technical, physical, and organisational dimensions.
Arsenal 88 uses cookies and similar tracking technologies to enhance the user experience, analyse platform usage, and support certain features. The types of cookies we use are as follows:
You can manage your cookie settings through your browser settings or via the Arsenal 88 cookie management panel. Please note that disabling certain cookies may affect the functionality of some parts of the platform.
As an Arsenal 88 Malaysia member, you have certain rights regarding your personal data under PDPA 2010. Arsenal 88 is committed to making it easy for you to exercise these rights quickly and without unnecessary obstacles.
Arsenal 88 does not retain your personal data longer than necessary for the purpose it was collected, or as required under Malaysian law. Our retention policy is as follows:
Upon expiry of the stipulated retention period, data will be securely deleted or anonymised so that it can no longer be linked to you personally.
If you have any questions or concerns, or wish to exercise your privacy rights regarding personal data held by Arsenal 88, please contact our Data Protection Officer (DPO) through the following channels:
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights
Arsenal 88 is committed to protecting the privacy of every Malaysian member. Register today and enjoy a betting experience in a safe, transparent and responsible environment.